This is where
Our Centers for Excellence place the focus on individuals as we honor their choices for a deeper, more holistic experience of wellbeing.
Front Porch Center for Innovation and Wellbeing
Harnessing technology to help people thrive.
Live life your way. That’s the Front Porch promise. We work to empower people and help them realize their dreams. And that includes using technology solutions that support and enhance wellbeing. Introducing the Front Porch Center for Innovation and Wellbeing, where residents, staff, research partners, and technology companies collaborate to identify potential opportunities, test them out, find the ones that work, and then rapidly deploy these solutions.
This is more than technology for technology’s sake—it’s specific applications that help maintain brain health, enhance social connectedness, give people control over their own health, prevent emergencies, and increase resources and support to caregivers.
ENGAGE—a Front Porch collaborative
Creating connections that matter.
We see the quality of experiences and the culture of engagement at our communities as a measure of our success. ENGAGE is our unique, collaborative approach to gauge connectedness among residents and staff at our communities.
Through a series of peer-to-peer conversations and focus groups with residents, families, volunteers, and others, we get a 360-degree view of how we are delivering on our promises. This helps us celebrate meaningful experiences and plot our progress toward new and creative ways to delight our residents.
Front Porch Ethics
Living our values every day.
Front Porch is a values-driven company. Like many organizations, we have a set of values that defines our culture, and it’s evident in every one of our daily interactions with residents and with each other. Our Ethics Service helps our employees interpret our values, learn ethical decision-making skills, and incorporate them into their working lives.
As our employees understand the need to integrate these values into everything they do, we also recognize that our residents have their own set of values. We wanted to create a way to unify and express these collective values—what’s important at Front Porch—so that everyone could understand them and refer to them.
It’s this values-driven approach to meeting needs that helps create a safe and trusting environment.
Our approach to life enrichment.
Our communities are full of passionate people who tell us what’s important and interesting to them. And then we facilitate those experiences, because we know that finding meaning and purpose is key to life enrichment.
We see life enrichment as an opportunity to Shine! This is illuminated through the individual passion and creativity of every resident and teammate who plays a part in our culture of engagement.
Front Porch University
Not a place, but a culture.
We strive to make a difference in the quality of life for those we serve. And as we work toward meeting their needs, we want to be the best we can be. So we seek excellence not just in what we do, but in who we are as people, and as organizations.
It’s this pursuit of service excellence that inspired Front Porch University, an entity without walls that enables us to share best practices, responsibility, and accountability, wherever we are, in order to realize the best in each of us.
Part of Front Porch University, Front Porch Leadership College is designed to meet leadership training needs for managers and supervisors. A core course is Front Porch Essentials—where the orientation provides new Front Porch leader-managers with essential information for their success and the survival of Front Porch culture. Front Porch University and Leadership College are ever evolving, with an eye to the future as we design ongoing curriculum for all levels of leadership.
A culture of continuous learning comes back to benefit our residents with employees that are more confident, more responsible, and more sensitive to their needs today and in the future. And nowhere is this transformation more powerful than with our 5-STAR College.
What starts as a training program regularly ends up changing the lives of each of its participants. Every year, we teach service excellence concepts to more than 50 of our line staff employees who in turn teach them to the rest of the organization.
We select these service “STARs” not because they need to improve their skills, but because they have demonstrated the potential to excel and become leaders. They spend a day of intensive off-site training and learn much more than customer service. They learn the importance of bringing all that you are to your work. To create environments of trust, kindness, and pursuit of purpose.
Our residents’ expectations are not only changing, they’re increasing. We understand that to react to these changes quickly, we need a culture that sees learning as something that isn’t once a year, but ongoing, each and every day.
That’s why Front Porch University is constantly evolving to meet the needs of our employees at all levels of our organization, to empower them to be their best, and to help them realize their own dreams so they can provide our residents with the very best experience possible.
Front Porch Gallery
Our approach to life enrichment.
We believe everyone has a story to share. And stories told through art are not only compelling, but profoundly important to our individual wellbeing. Understanding and connecting with this expression are at the very heart of what we know community to be.
The Front Porch Gallery, located next to Carlsbad By The Sea in the village of Carlsbad, California, is dedicated to strengthening community through art. The gallery houses remarkable artwork from a variety of senior artists and others whose stories come to life through paintings, photography, sculpture, fiber arts, and more. This professional venue helps create an understanding of aging through art, in a place where residents and the greater community can come together, share creative expression, and enjoy the many exhibits held throughout the year.
It’s the Front Porch way.
As a not for profit organization, social accountability is the heart and soul of who we are and why we exist. It drives our culture of engagement, our commitment to cause-based innovation and our Humanly Possible® dedication to doing everything humanly possible to creatively meet needs.
It reflects our purpose and love for service. It motivates us and brings us together.
Most importantly, it makes an impact in the lives we touch through our collective actions—residents, staff, partners, donors. Take a look at our Social Accountability Impact Report here.