COVID-19

For all inquiries email communications@frontporch.net.

Last updated: 12.21.20

Front Porch Response to COVID-19 (Coronavirus)

Dear Residents, Colleagues, and Guests,

In our continuing effort to update you on the status and effects of COVID-19 in our communities I offer the following updated response as of December 21, 2020:

Positive Cases

Consistent with the increased cases throughout California, we are currently experiencing widespread increases in COVID-19 cases for both residents and staff throughout Front Porch. These cases, while troubling, were anticipated and are being managed though contact tracing, KN95 masks for all employees, and adherence to social distancing and hand washing.  We continue to monitor the situation closely and anticipate these cases should begin to level off after the holidays are over. We also continue to provide communication to our employees that we are all under a stay at home order and gatherings of any kind should be avoided.

Testing

All of our Front Porch communities continue to routinely test for COVID-19 based on the guidelines established by their respective local health departments. Most of our communities are now testing all employees weekly. Communities are also testing residents under the guidance and direction of local health departments. We continue to use testing methods that are approved by the CDC and county health departments. The timing of test results continues to improve and we are typically getting a response to tests within 24 hours. As always, we believe testing is a significant way to identify and prevent the spread of COVID-19 and will continue to be vigilant in our efforts to test. Reporting of positive cases continues to be provided to all residents, emergency resident contacts and staff via our Regroup reporting process.

Personal Protective Equipment (PPE)

PPE supplies at all of our Front Porch communities remains at 45 days or more. In advance of the anticipated outbreaks over the holidays, purchasing of PPE was increased and included additional supplies of surgical gowns, KN95s, N95s, and face shields. In addition, we have stockpiled PPE for emergencies that will provide additional support to all Front Porch communities if the need arises. Available supplies of PPE have diminished due to the recent surge in cases, but we are still able to adequately meet our needs.

Vaccines

All Front Porch communities are enrolled in the Pharmacy Partnership for LTC Program, which will deliver the COVID-19 vaccine to all of our communities on the earliest possible timetable. The first doses of the vaccine will be available to our residents and staff in the Care Centers sometime before the end of December. We anticipate that in a few weeks following this first delivery, additional vaccines will be made available to our general resident population and all employees in Residential Living, Assisted Living, and Summer House. Each community has the details on its specific plan to get residents and staff consent for the vaccine. This is a significant breakthrough in our ability to combat the COVID-19 virus. We are hopeful that once the vaccine is administered to our residents and staff we will be able to resume normal operations shortly thereafter.

Community Reopenings

Due to the recent spike in the COVID-19 pandemic, community reopenings have certainly been affected. Please refer to the executive director at each community to get detailed information on the operations that are impacted and the current status of areas of the community that are shut down.

I hope this report provides the essential information everyone needs to feel confident Front Porch is responding to the challenges of COVID-19. We are so thankful for the amazing work of all our Front Porch employees and their commitment to our residents and families. A huge thanks to our residents and families for their continued patience and strength during this difficult time. There is light at the end of this tunnel and we will continue to keep everyone updated.

— Jeff Sianko
Front Porch Divisional Vice President

Watch a video message from Front Porch Divisional Vice President Jeff Sianko (8/27/20).

For residents and families

For staff (NEW information, updated August 17, 2020)

Statement from Front Porch Chief Executive Officer

Additional resources