COVID-19

For all inquiries email communications@frontporch.net.

Last updated: 09.28.20

Front Porch Response to COVID-19 (Coronavirus)

In our continuing effort to update everyone on the status and effects of COVID-19 in our communities, we offer the following updates:

Positive Cases

Although we continue to see some positive cases with residents and staff, we are happy to report that the statistics reflect continued stabilization at all of our Front Porch communities. The adherence to the protective guidelines of wearing masks, hand washing, and social distancing by our residents and staff continue to drive the numbers down. While we cannot predict the future, we remain optimistic that the numbers will continue to be manageable and reflective of our efforts by staying safe at work and home.

Testing

All of our Front Porch communities continue to routinely test employees for COVID-19 based on the guidelines established by their respective local health departments. Most are at a level of testing called “surveillance,” which tests 25% of the staff on a weekly basis. We continue to use testing methods that are approved by the CDC and county health departments. The timing of test results continues to improve and we are typically getting a response to tests within 48 hours. As always, we believe testing is a significant way to identify and prevent the spread of COVID-19 and will continue to be vigilant in our efforts to test. Reporting of positive cases continues to be provided to all residents, emergency resident contacts and staff via our Regroup reporting process.

Personal Protective Equipment (PPE)

As reported in the State of the Organization presentation, our PPE supplies at all of our Front Porch communities remains at 45 days or more. The state requirement is two weeks. In addition, we have stockpiled PPE for emergencies that will provide additional support to all Front Porch communities if the need arises. Available supplies of PPE remain constant and our suppliers are able to meet our needs and deliver PPE within a week of any orders.

Community Reopenings

Due to our stabilized COVID-19 numbers, all of our Front Porch communities are in the process of reopening some aspects of community life. These include, but are not limited to, outdoor visitation, small outdoor group activities, outdoor dining, some social events, use of the community pool, and enhanced dining through the community bistros. Due to the unique situation and guidance by the local health departments, each community is in different stages of reopening. While these openings are essential to getting back to normal, we all understand that these openings need to be communicated with residents, families and staff to be sure we are acting responsibly and addressing everyone’s needs.  Any questions about specific community reopening plans, can be directed to the Executive Director at the community.

We hope this report updates the essential information everyone needs to feel confident Front Porch is responding to the challenges of COVID-19. We are so thankful for the amazing work of all our Front Porch employees and their commitment to our residents, families and each other.  We are also very grateful for the continued patience and strength of our residents and families during this difficult time. The future continues to look better and we will continue to keep everyone updated.

Jeff Sianko
Front Porch Divisional Vice President

Watch a video message from Front Porch Divisional Vice President Jeff Sianko (8/27/20).

For residents and families

For staff (NEW information, updated August 17, 2020)

Statement from Front Porch Chief Executive Officer

Additional resources